Ricerca

Le principali tecniche per analizzare e comprendere il comportamento e i bisogni degli utenti.

experience map

Experience map

interviste con gli utenti

Interviste con utenti

Scenario

Scenario

customer journey

Customer Journey map

Stakeholder map

Mappa degli Stakeholder

card sorting

Card Sorting

audit & monitoraggio

UX monitoring

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Agile testing

Service blueprint

Service blueprint

Field study

Field Study

Personas

Personas

user test

Test di usabilità

curve_esperienza

Audit UX

interview

Interviste agli stakeholders

Usability test question asking

Free Test (Question asking protocol)

Test

Journaled session

User test

User Test (Thinking Aloud)

keyword analisys

Search term analysis

Usability test

User performance analysis

Toolkit

Desiderability toolkit (Benedek and reiterated survey)

user feedback

Users feedback analysis

checklist

Checklist guidelines

five second test

Quick exposure memory test (test di 5 secondi)

User flow

User role mapping

remote

Remote user testing

Tomorrow headlines

Titoli del giorno dopo

touchpoints matrix

Touchpoint Matrix

list before 2x2

2×2 matrix

service idea

Service Image / Idea

games

Design games

Discussione di gruppo

Intervista di gruppo

SONY DSC

Mappa mentale

futuristic concept

Proof of concept design

best practices

Best practice analysis

experience definition

Experience definition characteristic

evidencing

Evidencing / Insight report

infovis

Exploring data & metrics

unfocus group

Unfocus Group

SONY DSC

User stories (video)

co discovery

User Test (Co-discovery)

Workshop approccio teatrale al design 10-55-39

Role script

screenshot

Self-reporting logs

error reporting log

Analisi degli errori

Agile ethnography

Etnografia Agile

trend

Trend study

Offer map

Mappa dell’offerta

Power of ten

Powers of Ten

Workshop teatrale

Role playing

RITE

RITE testing

task grid

Task analysis

motivation

Motivation matrix

actors map

Actors map

user need

User’s needs evaluation

Visual brainstorming

Visual brainstorming

issuecards

Issue cards

gap analysis

GAP analysis

visual benchmark

Benchmark

empaty map

Empathy Map

eye tracking

Eye tracking

contextual inquiry

Contextual inquiry

content inventory

Content Inventory

free listing

Free listing

Cognitive walkthroug test

Cognitive Walkthrought

Heuristics

Valutazione euristica

paper prototype

Wizard of Oz

affinity diagram

Affinity diagram

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Concept mapping (user model)

GOMS

Goms Analysis

shadowing

Shadowing

focus group

Focus Group

diaries

Diari degli utenti

note

Field Notes

survey

Survey/questionnaries (online/offline)

utente nel suo contesto

Etnografia